In an emergency, we provide relief and recovery to impacted communities and coordinate recovery efforts afterwards.
What happens after an emergency?
During and immediately after a significant emergency, relief and recovery information can be found on the VicEmergency website, our website via news and updates, and our Facebook and Instagram pages.
Recovery information may include:
- Recovery centre locations
- Support services
- Road closures
- Park closures
- Returning home
- Health and wellbeing
Find a recovery centre
Recovery centres are places you can go to access information and support services to aid your recovery from a major emergency. They may be opened following the emergency, once immediate danger has passed and are usually located within the affected community or town. These centres provide support for issues related to:
- Water
- Assistance with livestock and pets
- Insurance and legal aid
- Accommodation and financial support
- Support for primary producers
- A meeting place for the community to come together and support one another
What support is available after an emergency?
Emergency Recovery Victoria
Emergency Recovery Victoria (ERV) is a government agency that works with us to establish recovery priorities following an emergency.
Mental health and wellbeing
Experiencing a major emergency can be an emotional experience. We want to ensure all community members have access to the support they need. While we are not responsible for administering mental health services, we can assist with links to the following information:
NavSpace
NavSpace is an online guide to mental health and wellbeing support services in the north east region of Victoria. It has been developed to support ongoing community recovery, particularly relating to local disasters.
Are You Bogged, Mate?
Are You Bogged, Mate? is a service encouraging producers and farmers to talk about mental health and suicide while, spreading awareness about depression in the bush. They can link you with the right support.
Other helplines and mental health services
Lifeline | 13 11 14 (24 hours / 7 days)
- Text | 0477 13 11 14 (6pm – midnight AEDT / 7 nights)
- Crisis Chat | 7pm - midnight / 7 nights
Kids Helpline | 1800 551 800
MensLine Australia | 1300 789 978
Headspace | 1800 650 890
QLife | 1800 184 527
Albury Wodonga Health 24/7 Mental Health Triage | 1300 104 211
Support for wildlife
If you encounter a wild animal that has been injured in an emergency, Wildlife Victoria is available for emergency response
Call (03) 8400 7300 24 hours a day / 7 days a week.