We aim to provide helpful and efficient service. If you want to report something you have seen, or make a suggestion on how we could improve a service, we are ready to help.
Contact Details
Submit a Request
You can report any problem or issue using our online form.
Submit a Complaint
If you are dissatisfied with the quality of a Council action or service you can make a complaint using the following methods.
- Mail: Alpine Shire Council, PO Box 139Bright VIC 3741
- Telephone: 03 5755 0555
- Email: info@alpineshire.vic.gov.au
- In person: Alpine Shire Council Office, 2 Churchill Avenue, corner Hawthorn Lane, Bright
- Online Form: Submit a Complaint
Call or Email
Phone: 03 5755 0555. Including for urgent issues with Council outside normal working hours.
Email: info@alpineshire.vic.gov.au
Postal address
Alpine Shire Council
PO Box 139, Bright VIC 3741
Visit Us
Council Office Customer Service Centre
2 Churchill Avenue, Bright VIC 3741
Phone: 03 5755 0555
- Monday to Friday: 9:00am - 5:00pm
VicRoads
VicRoads offices operate out of the Bright Council Offices and Myrtleford Library.
During this time the centres accept and process number plate returns, conduct learner license testing (by appointment) and heavy vehicle log books.
Myrtleford Library and Customer Service Centre
Cnr Standish Street and O'Donnell Avenue, Myrtleford
- Monday: 10:00am - 5:00pm
- Tuesday: 1:00pm - 6:00pm
- Wednesday, Thursday, Friday: 10:00am - 5:00pm
- Saturday: 9:00am - 12:00pm Sunday: Closed
Mount Beauty Library and Customer Service Centre
Lakeside Avenue, Mount Beauty
- Monday: Closed
- Tuesday: 9:30am - 5:00pm
- Wednesday: 1:00pm - 6:00pm
- Thursday: 9:30am - 5:00pm
- Friday: 1:00pm - 5:00pm
- Saturday: 9:00am - 12:00pm Sunday: Closed
