We need you to help deliver customer service excellence to our community.
About us
Alpine Shire Council is a values-based organisation that delivers meaningful outcomes for its community each and every day. Our Councillors and executive team genuinely care and are passionate about what they do. Your development and learning are vital to our collective success and we invest in your future.
We also happen to be located in the stunning high-country region of North East Victoria. We are surrounded by spectacular mountains with plenty of natural waterways for you to enjoy. This spectacular region is an adventure and nature lover’s paradise, just a stone’s throw from the Victorian ski fields. It is a lifestyle like no other.
If you appreciate a flexible work life balance with an adventure, nature and foodie lover’s paradise on your doorstep then this is the place for you. Forget about long commutes and paid parking, enjoy the rural lifestyle and be welcomed by a friendly community who love where they live. Apply today to get involved.
How you'll make a difference:
Be part of team that provides exceptional customer service to our residents, businesses and visitors.
Your enthusiasm and confidence will have a positive influence on those around you, and your professionalism will enhance Council’s reputation as a responsive and efficient organisation.
Your duties will include
- Exceptional customer service
- Diverse administration role utilising various software applications
At Alpine Shire Council we offer our employees
- An inclusive, innovative, supportive and flexible workplace
- Professional development opportunities
- The stunning natural scenery, extensive recreation opportunities and excellent local food of North East Victoria’s alpine region
- A welcoming and friendly community who love where they live
- A chance to make a positive difference to your community in a high performing organisation
Our ideal candidate
We are seeking a highly motivated and enthusiastic professional to join our Customer Service team. The Customer Service team is the ‘front door’ to the organisation and plays a critical role in ensuring that every customer has a great experience in their dealings with the Council.
- Exceptional customer service skills
- Experience in a diverse administration role
- The ability to be flexible, decisive and quick-thinking
- Experience in Microsoft Office and ability to learn different systems quickly.
- Strong written and verbal communication skills to ensure sound interaction with stakeholders.
Your skills will include
- Experience in a similar role
- Drivers licence
- An energetic and engaging personality
Position Details
- Permanent Part time position – 4 days per week (Monday to Friday)
- Band 4 classification, $35.04 per hour + Superannuation (Pro-rata)
- Based in Bright
- Alpine Shire Council Enterprise Agreement 2023
- People of all genders, ages and cultural backgrounds are encouraged to apply.
- Contact Customer Experience Coordinator on (03) 5755 0555