Join us in delivering meaningful work to provide positive outcomes for our community.
We are seeking a highly organised, motivated professional to join our growing team. You will need to be passionate and multi-skilled with excellent administration and communication skills and able to consistently deliver positive customer service outcomes.
About us
Alpine Shire Council, Victoria, Australia is a values-based organisation that delivers meaningful outcomes for its community. We are led by Councillors and a leadership team that genuinely cares, and at our core, passionate colleagues who enjoy what they do. We offer flexibility and invest in developing our people.
Renowned as one of Victoria’s premier holiday destinations, this spectacular region is an adventure and nature lover’s paradise, just a stone’s throw from the Victorian ski fields. It is a lifestyle like no other.
Appreciate a flexible work life balance with an adventure, nature, and foodie lover’s paradise on your doorstep. Forget about long commutes and paid parking, enjoy the rural lifestyle, and be welcomed by a friendly community who love where they live. Apply today, to join us in delivering meaningful work with dedicated people.
How you’ll make a difference
You will use your diverse administration skills to assist our Statutory Planning Team by undertaking a variety of administration tasks and providing exceptional customer service. You will be required to promote the Alpine Shire as a customer-focused organisation. You will need to be passionate and multi-skilled and be able to consistently deliver operational services in a timely, friendly and organised manner.
As part of our team, you will be responsible for
- Providing first point of contact customer service by responding to telephone and electronic customer enquiries and providing an in-person counter enquiry service for the Statutory Planning Team
- Providing professional and timely support to the Statutory Planning Team by assisting with the lodgement and processing of planning applications and requests, record keeping, and stakeholder meetings
- Working with the Statutory Planning Team to implement new technology and equipment to improve the efficiency and productivity of the planning and subdivision service.
At Alpine Shire Council we offer our employees
- A collaborative work environment, with a supportive leadership team
- Genuine work-life balance with a range of flexible work options
- Career growth and professional development opportunities
- A chance to make a positive difference to our community in a values-based organisation.
Our ideal candidate
With your excellent administration and communication skills, you will be able to work with your colleagues and our community to ensure positive customer service outcomes. You can work independently, multi-task, prioritise to meet deadlines and use a range of software to deliver positive, quality, and timely customer service and communications with stakeholders.
Your professionalism will enhance Council’s reputation as a responsive and efficient organisation.
You will have
- Demonstrated experience and technical skills in administration, record keeping, and customer service
- Experience in the use of computer-based and records management systems (Microsoft, GIS, databases)
- Good communication skills, including stakeholder engagement and an interest in developing conflict resolution skills
- An interest in process and software improvements
- Experience in local government desirable but not essential.
Apply now
- Permanent full-time positions, based in Bright.
- Salary Band 4 classification, from $69,251 - $72,702 + superannuation
- Alpine Shire Council Enterprise Agreement 2023
- Monthly Rostered Day Off and flexible working options available.
- People of all genders, abilities, ages, and cultural backgrounds are encouraged to apply.
- Contact Rebecca Mouy, Manager Regulatory Services on (03)57 550 555
Please Note: Recruitment activities, including interviews and application assessments, will be paused from 20 December 2024 to 5 January 2025 due to office closure. We encourage you to submit your application early, as recruitment activity will commence prior to these dates. Council reserves the right to appoint a candidate into the role prior to the closing date. Applicants will be kept updated on the status of their application.