This page is designed to provide a list of contacts and resources to help community members in the Alpine Shire to access support and key services.
Community Resource Guide
This page is designed to provide a list of contacts and resources to help community members in the Alpine Shire to access support and key services.
Community Information and Assistance
This is a challenging time for many in the community. Whatever your situation, there are resources available to support you. Many services are now online or provided through telephone hotlines.
If you are finding it hard to make ends meet and need assistance the following organisations are available to you:
- Salvation Army | 03 8873 5288
- Mount Beauty Emergency Relief /Anglicare Victoria | 0458 550 450 | Provides emergency relief to community members by phone 9am - 5pm Monday to Friday.
- Myrtleford Neighbourhood Centre | 03 5752 2775 | Community Food Pantry
Housing and Homelessness
If you are experiencing difficulty paying rent or yourself at risk of homelessness for any reason. There is support available at:
Family Violence Support
DIAL 000 IF YOU ARE IN IMMEDIATE DANGER.
If you, or someone you know, is experiencing family violence, help is available.
- If you or someone you know is in danger call Police 000
- 1800 RESPECT | 1800 737 732 | Website | Family Violence and sexual assault 24 hour line
- Safe Steps | 1800 015 188 | Website | 24 hours a day, 7 days a week | Family violence response service
- Child Protection Crisis Line | 1300 360 452 (Mon - Fri. 9am to 5pm) or 131 278 (after hours)
- Centre Against Violence | 03 5722 2203 | Website
- Orange Door | 1800 271 157 | Website | 27/29 Stanley Street, Wodonga | 60 Reid Street, Wangaratta
- Kids Helpline | 1800 55 1800 | Website | 24 hours a day, 7 days a week
- Rainbow Door | 1800 729 367 or text 0480 017 246 | Website | 10am to 5pm, 7 days a week | Connecting all LGBTIQA+ people to the services they need
- Multicultural Centre Against Family Violence | 1800 755 988 | Website | Statewide specialist family violence service that works with multicultural women, their families and their communities
- Centre Against Sexual Assault | 1800 806 292 (24 hours)| Website | trauma informed counselling, advocacy and support for people who have experienced a recent or historical sexual assault
- Men’s Referral Service | 1300 766 491 | Website | free, confidential, expert support for people at risk of using family violence
- MensLine Australia | 1300 78 99 78 | Website | (24 hours a day, 7 days a week) telephone and online counselling service for men with family and relationship concerns
- Men’s Behaviour Change Program | 5723 2000 - Wangaratta | 02 6022 8888 Wodonga | For men who want to stop using violence against a partner or family member
- Gateway Health | 1800 657 573 | Website | Family violence outreach, counselling, support and referral.
Mental Health Support
- If you or somebody else are at risk of harm right now, call Triple Zero (000) for an ambulance
- If you are feeling suicidal call or chat online to Lifeline or Suicide Call Back Service | 1300 659 467 | Website | A free service available 24/7
- Lifeline | 13 11 14 (Crisis Support 24 hours/7 days) | Website | 24 hour crisis support and suicide prevention services - Text: 0477 13 11 14 - 24 hours a day, 7 days a week or Chat online: www.lifeline.org.au/crisis-chat (Chat available 24 hours a day, 7 days a week)
- Beyond Blue | Website | 1300 22 4636 | Free telephone and online counselling service is open 24/7 for everyone in Australia. Chat online: https://www.beyondblue.org.au/support-service/chat | Free 24/7 online counselling service or Email: beyondblue.org.au/support-service/email Beyond Blue Email can answer your questions about mental health and help you find services or resources within 24 hours.
- Kids Helpline | 1800 551 800 | Website
- MensLine Australia | 1300 789 978 | Website | free telephone and online counselling service offering support for Australian men anywhere, anytime.
- Headspace | 1800 650 890 | Website | free online and telephone support and counselling to young people 12 – 25 and their families and friends
- QLife | 1800 184 527 | Website | QLife is for LGBTIQ+ people and their loved ones wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings, or relationships.
- Albury Wodonga Health Mental Health Triage Service | 1300 104 211 | 24/7 Mental Health Triage Line
- StandBy | 1300 727 247 | Website | Support after suicide
More resources:
- Mental Health First Aid has a range of valuable resources.
- Advice from Dementia Australia for people caring for someone with dementia at home.
Financial and Legal Support
- Rural Financial Counselling | 1300 834 775 | Website | Information and Financial Assistance for farmers https://www.rfcsvicne.org.au/
- Anglicare Victoria | 1800 809 722| https://www.anglicarevic.org.au/our-services/financial-counselling/financial-counselling/ | Financial counselling
- Legal Aid - Goulburn region | 1300 792 387 - Shepparton | Website
- Insurance Council of Australia | 1300 728 228 | Website | Insurance assessments and advice
Maternal and Child Support
Youth
Aged and Carer Support
People over 65 years or over (50 for Aboriginal and Torres Strait Islanders)
- Visit the My Aged Care (MAC) website to enquire about what support and services are available
Carers
Carers Victoria | 1800 514 845 | Website
Maintains essential services for carers, including:
- Telephone advisory line
- NDIS advisory service
- Telephone and skype counselling
- Emergency respite
- Other carer support services such as purchasing goods and equipment
Food and Medical
Food Access – Collect and Delivery
Woolworths - Bright | 5732 3900
Coles - Myrtleford | 5752 1111
IGA Bright | 5755 1666 | Phone orders to collect and delivery services are available
FoodWorks Myrtleford | 5752 1575 | Website | Phone orders to collect and delivery services are available
FoodWorks Mount Beauty | 5754 1400 | Website | Phone orders to collect and delivery services are available
Arnolds Wodonga | (02) 6024 5322 | Website
Vegitation Mount Beauty | (03) 5754 4226 | Website
Mount Beauty Emergency Relief /Anglicare Victoria | 0458 550 450 | Provides emergency relief to community members by phone 9am - 5pm Monday to Friday.
Myrtleford Neighbourhood Centre | 03 5752 2775 | Community Food Pantry
Medical
Alpine Health | Website | Acute health, home support, residential and aged care, youth services and community health programs.
- Myrtleford | 5751 9300
- Bright | 5755 0100
- Mount Beauty | 5754 3500
Medical Centres
- Bright | 5755 0100
- Mount Beauty | 5754 3400
- Standish Street, Myrtleford | 5751 9300
- Alba Health, Myrtleford | 02 6049 0732
Bright Pharmacy | 5750 1122 | 18 Ireland Street, Bright VIC 3741 | Offering delivery services
Myrtleford Pharmacy | 5752 1288 | 3 Clyde Street, Myrtleford VIC 3737 | Offering delivery services
Chemist King Myrtleford Pharmacy | 5751 1222 | 151 Myrtle Street, Myrtleford VIC 3737 | Offering delivery services
Mount Beauty Guardian Pharmacy | 5754 4224 | 11 Hollonds Street, Mount Beauty VIC 3699 | Offering delivery services
Transport
Alpine Community Taxi | 0427 553 330
Ovens Valley Specialist Medical Transport Service (Community Accessability)
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Available to eligible residents of the Upper and Lower Ovens Valley who are geographically isolated and transport disadvantaged | For more information, or to register for transport service, phone 1300 704 530 or email intake@communityaccessability.org.au
Kiewa Valley Community Car (Community Accessability)
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Transport for Medical and Therapy appointments. Must be HACC eligible | For more information, or to register for transport service, phone 1300 704 530 or email intake@communityaccessability.org.au
Red Cross Patient Transport Service
·Transport for people who are elderly or have a disability and have no means of transport to non-urgent medical appointments in Melbourne, Wangaratta, Albury, and Benalla | Bookings: 03 5721 8451 or ptwangaratta@redcross.org.au
