Delivery of library services to change

All member councils of the High Country Library Corporation (HCLC) have voted to move to a different model of delivering library series.

The Alpine, Wangaratta, Benalla and Mansfield councils have accepted the recommendation of the HCLC Board to disband the corporation and move to a shared services model of library service delivery.

10 July 2015

All member councils of the High Country Library Corporation (HCLC) have voted to move to a different model of delivering library series.

The Alpine, Wangaratta, Benalla and Mansfield councils have accepted the recommendation of the HCLC Board to disband the corporation and move to a shared services model of library service delivery.

The shared services model will take about 12 months to implement and is part of the outcomes of a service review instigated by the board.

Under the shared services model, libraries will be operated by each council, providing the flexibility to deliver services specific to each community. In addition, the four member councils will continue to share the procurement of specialised library services under a common agreement, benefiting from economies of scale.

The change and the reasons for it were explained to library staff at a meeting in Wangaratta on Wednesday 8 July.

The meeting included staff from all HCLC libraries, the HCLC head office, HCLC Board members and a representative from the Australian Services Union (ASU).

Chair of the HCLC, Cr Jan Vonarx, told staff they would have the opportunity to be involved in shaping the future of the region’s libraries and encouraged them to do so.

“Over the next year, each of the four councils will work through what their communities need from the library service,” she said

“This will then be reflected in the structures that are developed, and the way services are provided.

“The HCLC Board and each council understand that the process of change may be challenging for staff, and we are committed to moving though the transition in an inclusive, honest and timely way.

“Staff were told the change is not a criticism of their performance and that the service review found staff offer an extremely high standard of service.”

Cr Vonarx said each council is committed to continuing to deliver quality, inclusive and accessible library services.


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