Survey shows better Council performance

86 percent of people think that Alpine Shire Council has improved or at least maintained its standard of service in the past year.

That was one of the key results to come out of the annual Local Government Community Satisfaction Survey.

61 percent of the 350 surveyed believed Council had maintained its performance while 25 percent said Council had improved. Only seven percent thought Council had deteriorated while seven percent did not know.

Other key outcomes of the survey include

  • Significant improvement in rating for recreational facilities
  • Above average rating for local roads and footpaths
  • Above average rating for appearance of public areas
  • 90 percent approval rating for Health and Human Services
  • 80 percent overall approval rating

It is the second highest approval rating the Alpine Shire has received in the seven years that the survey has been completed. It is also up six percent on last year.

Council CEO Ian Nicholls said he was encouraged by the result but still felt there was some areas which needed improvement.

“We have also recently completed some major capital works projects for the community,” he said.

“These include the Mount Beauty recycled water project, an upgrade to the Ablett Pavilion, completion of the second stage of the Bright to Wandiligong shared path and an upgrade to the Cundy Park playground. We also recently finished improvements to Harrietville’s streetscape and we are nearing completion of the Centenary Park upgrade.

“These projects are significant improvements for our community and there has been lots of positive feedback on these projects.”

While the majority of respondents seem to be happy with Council’s performance, some areas were identified as needing improvement. These included more parking facilities, more street cleaning and more community consultation.

Mr Nicholls said Council had taken these comments on board.

“We will be looking at ways to potentially improve the Bright and Mount Beauty CBD’s, which includes parking,” he said.

“We also need to look at better ways to consult with our community. The geographical element of our shire presents its own challenges when it comes to community consultation. However our community believes we can improve and it is up to Council to figure out the best way to do this.”


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